Privacy Policy

Foladify Privacy Policy – Your Data, Your Trust

We value your trust when you shop for Damascus steel knives, knife sets, and pens at Foladify. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit or make a purchase from foladify.myshopify.com (the “Site”).

By using our Site, you agree to the practices described below.

1. Information We Collect

We collect two main types of information:

a) Order Information

When you make a purchase or attempt to make a purchase, we collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (handled securely by our payment processors—Foladify does not store your full card details)

We use this information to complete your order and provide related customer support.

b) Device Information

When you browse our Site, we automatically collect certain technical information, such as:

• IP address
• Web browser type
• Time zone
• Cookies and similar identifiers
• Pages or products you view
• Referring websites or links
• How you interact with our Site (clicks, time on page, etc.)

We collect this data using technologies like:

• Cookies
• Log files
• Web beacons, tags, and pixels

Together, “Personal Information” in this policy refers to both Order Information and Device Information.

2. How We Use Your Personal Information

We use your information to provide a fast, secure, and personalized shopping experience.

a) To Fulfill Your Orders

We use Order Information to:

• Process payments
• Arrange shipping and delivery
• Send order confirmations and updates
• Communicate with you about your purchase or support requests

b) To Improve Our Store

We use Device Information to:

• Help us detect and prevent fraud or security risks
• Understand how customers browse and interact with our Site
• Optimize our Site’s performance and user experience on desktop and mobile
• Measure the performance of our marketing campaigns

c) To Communicate With You

With your permission, we may use your contact details to:

• Send marketing emails about new products, collections, and special offers
• Send text messages (SMS) about store updates, promotions, and checkout reminders
• Share helpful content or tips related to caring for your Damascus knives and pens

You can unsubscribe from marketing emails or SMS at any time by using the links or instructions provided in those messages.

3. Cookies, Pixels & Behavioral Advertising

Our Site uses cookies and similar technologies to:

• Remember your preferences (like language, cart contents, etc.)
• Provide a smoother, more personalized shopping experience
• Show you relevant ads based on your browsing behavior

Third-party partners (such as advertising networks and analytics providers) may use:

• Cookies
• Ad beacons
• Pixels

to help us deliver personalized ads and measure their performance.

You can manage or disable cookies in your browser settings, although some site features may not work as intended without them.

If you wish to opt out of interest-based advertising, you can use tools such as those provided by the Digital Advertising Alliance or the ad settings in platforms like Facebook and Google.

4. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business, always with your security in mind.

Examples include:

• Shopify – Our online store platform, which powers our Site and securely processes your data.
• Payment processors – To securely handle and authorize payments.
• Shipping and logistics partners – To deliver your order.
• Analytics providers (e.g., Google Analytics) – To help us understand how customers use our Site and improve it.

We may also share information if required to:

• Comply with applicable laws or regulations
• Respond to a subpoena, court order, or lawful information request
• Protect our rights, property, or safety, or that of others

We do not sell your Personal Information to third parties.

5. Do Not Track

Some browsers send a “Do Not Track” (DNT) signal. Our Site does not currently modify its data collection practices in response to DNT signals. However, you can control cookies and targeted advertising through your browser settings and the tools mentioned above.

6. Your Rights (Including EU/EEA Residents)

Depending on your location, you may have the right to:

• Access the Personal Information we hold about you
• Request corrections or updates
• Request that we delete your Personal Information
• Restrict or object to certain types of processing
• Withdraw consent for marketing communications

If you are a European resident, these rights are governed by the GDPR. To exercise any of these rights, please contact us at foladify@gmail.com.

We may ask you to verify your identity before processing such requests for security reasons.

7. Data Retention

We retain Order Information for our records, accounting, and legal obligations unless and until you ask us to delete this information, where applicable by law.

Device Information and analytics data may be stored for a shorter or longer period depending on our tools and settings, but only as long as necessary for the purposes described in this policy.

8. Security

We take reasonable technical and organizational measures to protect your Personal Information from:

• Loss
• Misuse
• Unauthorized access
• Disclosure or alteration

While no online system is 100% secure, we work with reputable service providers like Shopify and recognized payment gateways to help safeguard your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• Operational needs
• Legal or regulatory requirements

When we make significant changes, we will update the “last updated” date and, where appropriate, notify you via the Site or email.

10. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights—or if you’d like to make a complaint—please contact us:

📩 Email: foladify@gmail.com

We appreciate your trust in Foladify and are committed to keeping your information private, secure, and respected.